Check your tenancy information 24 hours a day with My Tenancy

You can check tenancy information, including your rent account, repairs and the household information you have provided to us at any time of day. Just log on to

To make an account you will be asked for a email address and password, it will then send you an activation email where you will put in your tenant key and date of birth. If you are unsure of your tenant key give our office a call on 0131 336 5282 and we will be able to help.

We encourage everyone to log on and take a look at the information that is available. You will come across the Home Page, and then you can move between “Personal Information”, “Statement of Account” and “Repair History”.

You can also request a repair and make a payment towards your rent.


Users Guide

Tenant Guide