Our website and its Terms of Use

https://www.muirhouseha.org.uk/ is a website operated by Muirhouse Housing Association Limited, a registered social landlord in Scotland (register number 261), a registered society under the Co-operative and Community Benefit Societies Act 2014 (register number 2414RS), and also a charity registered in Scotland (register number SC040979).  Our registered office address is: – 11 Muirhouse Medway, Edinburgh, EH4 4RW.

You can contact us by: e-mail at info@muirhouse.org.uk; telephone: 0131 336 5282; or by writing to: Muirhouse Housing Association Limited, 11 Muirhouse Medway, Edinburgh, EH4 4RW.  These terms of use explain how you may use this site and its content.

By using our site you accept the following Terms of Use

You should read these Terms of Use carefully before using this site.  You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the site.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.  If you do not agree to our Terms of Use, you must not use our site.

We try to make the site as accessible as possible.  If you have any difficulties using the site, please contact us using the details at the top of this page.

We recommend that you print a copy of these terms of use for future reference.  The following web pages also apply to your use of our site: – 

Occasionally, we may amend our Terms of Use.  Every time you wish to use our site, please check our Terms of Use to ensure you understand the Terms of Use that apply at that time. We last updated our Terms of Use on 4th July 2022.

Making changes to our site

We may update and change our site from time to time to reflect changes in applicable regulatory and legal requirements.  If we are required to do so by law, we will give you reasonable notice of any major changes.

Access may be suspended or withdrawn from our site

Our site is available to you free of charge.

There is no guarantee that our site, or any content on it, will always be available or uninterrupted.  We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons as we see fit.  Although this may not always be possible, we will always try to give you reasonable notice of any suspension or withdrawal.

If you do not comply with these terms of use or the applicable legislation we may suspend or withdraw your access to the site.

Access to our site from outside the UK

Regarding accessing our website for use in locations outside of the UK, we can make no promise that accessing the site will be appropriate or available. If you choose to access the site from locations outside the UK: you acknowledge that you do so at your own initiative and risk and are responsible for compliance with local laws where they apply.

How you may use material on our site

We are the owner (or the licensee) of all intellectual property rights in the text, images, video, audio or other multimedia content or other information or material accessible from the site.  We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world.  This means, for example, that we remain owners of the content and are free to use it as we see fit.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use only.  You may draw the attention of others to content posted on our site.

The following list of actions relating to our website are prohibited: –


You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way.

Illustrations, photographs, video or audio sequences or any graphics must not be used separately from any accompanying text.

You must not adjust, try to circumvent or delete any notices contained on the site or its content (including any intellectual property notices)
and, in particular, in any digital rights or other security technology embedded or contained within the site or its content.

Our status (and that of any identified contributors) as the authors of content within our site must always be acknowledged.

Nothing in these Terms of Use grant you any legal rights regarding the site.  You must not use any part of the content on our site for commercial
purposes, without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately.  If you do so, you will then be obligated to either return or destroy any copies of the materials you have made, at our option.


Do not rely on information on this site

The content on our site is provided for general information only.  Our website is not tailored to your specific requirements or circumstances.  It is not intended to amount to advice on which you should solely rely.  You must obtain professional or specialist advice or use your own independent judgement before taking, or refraining from taking, any action based on the content in our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, up to date or fit for any purpose.  Any reliance you may place on information on the site is entirely at your own risk.

We are not responsible for the content of outside websites we link to within our website

Where our site contains hyperlinks to outside sites and resources provided by third parties, these links are provided for your information only.  Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.  We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

Please note that we only provide our site for domestic and private use.  By accepting our Terms of Use you agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  We do not exclude or limit in any way our liability to you where it would be unlawful to do so.  This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

How we may use your personal information

Your privacy and personal information are important to us.  Any personal information that you provide to us will be handled in line with our Website Privacy Policy, https://www.muirhouseha.org.uk/privacy-policy/ which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and the Information Commissioner’s Office in the event you have a query or complaint about our use of your personal information.

We are not responsible for viruses and you must not introduce them into our system

We cannot guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site.  Therefore, you should always use your own virus protection software.

You must not: –

Misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;


Attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site; or


Attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would be committing a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will cease immediately.

Rules about linking to our site

Provided that you do so in a way that is fair and legal, you may link to our homepage. Only on the condition that you do not damage our reputation or take advantage of it. Do not do the following: –

It is prohibited to establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists .

You must not embed a link to our site within any website that is not owned by you.

You may not create a link to any part of our site other than our home page and our site must not be framed on any other site,.

We reserve the right to withdraw linking permission without notice.

Please contact us using the details set out at the top of the page if you wish to link to, or make any use of, content on our site other than that set out above.

We are not responsible for events beyond our control.  We are not liable to you if we fail to comply with these Terms of Use because of circumstances beyond our reasonable control, including breakdown of systems or network access.


We will always try to resolve any disputes with you quickly and efficiently.  If you are unhappy with us, please contact us as soon as possible using the details set out at the top of this page.  If we cannot resolve a dispute using our complaints procedure you can pursue court proceedings against us.  Scots Law applies to these Terms of Use and the Scottish courts will have exclusive jurisdiction in relation to them.

Last updated: 7th July 2022